1. Introduction
mySoulAtlas ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
We collect the following types of information:
- Personal identification: Name, email address
- Birth data: Date of birth, time of birth, place of birth (required for astrological calculations)
- Payment information: Processed securely through Stripe/PayPal (we do not store card details)
- Usage data: How you interact with our website
3. How We Use Your Information
We use your information to:
- Create your personalised Soul Atlas report
- Deliver your digital product via email
- Process payments securely
- Communicate about your order
- Improve our services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Contract performance: To deliver the product you purchased
- Legitimate interests: To improve our services and prevent fraud
- Consent: For marketing communications (where you have opted in)
- Legal obligation: To comply with applicable laws
5. Data Retention
We retain your personal data for:
- Order records: 7 years (for tax and legal compliance)
- Birth data: Until you request deletion
- Marketing preferences: Until you unsubscribe
6. Data Security
We implement appropriate security measures including:
- SSL encryption for all data transmission
- Secure payment processing via Stripe/PayPal
- Limited access to personal data
- Regular security reviews
7. Third-Party Services
We use the following third-party services:
- Stripe/PayPal: Payment processing
- SendGrid: Email delivery
- OpenAI: Content generation (anonymised data only)
These services have their own privacy policies and data protection measures.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data (where applicable)
- Portability: Receive your data in a portable format
- Object: Object to certain processing activities
- Withdraw consent: Where processing is based on consent
9. Cookies
Our website uses essential cookies for:
- Session management
- Security purposes
We do not currently use analytics or advertising cookies.
10. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for any international data transfers.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
📧 contact@mysoulatlas.com
For complaints about data handling, you have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).
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