Astrology & Interpretive Digital Products
Last updated: 3rd February 2026
This policy applies to all digital, personalised, astrology-based, spiritual, or interpretive products and services sold by mySoulAtlas, including reports, readings, charts, analyses, and written or downloadable content.
All mySoulAtlas products are:
They are created using customer-provided information (such as name, date of birth, time, and location) and rely on symbolic, spiritual, and interpretive methodologies.
As such, outcomes may vary based on personal belief, interpretation, and expectation.
By completing a purchase, you expressly agree that:
Refunds are not provided for:
This applies regardless of personal belief or expectation.
Any delivery timelines provided are estimates only, not guarantees.
Delays caused by:
do not constitute grounds for a refund.
If a product is technically defective (e.g. unreadable file, corrupted download), you must notify us within 14 days of delivery.
Where applicable, we will:
Refunds will only be considered if the defect cannot be corrected within a reasonable time.
Astrology, spiritual, and interpretive content is provided for personal insight, reflection, and entertainment purposes only.
It does not constitute:
By purchasing, you acknowledge and accept the interpretive nature of the service.
Unauthorised chargebacks or payment disputes submitted after delivery may be challenged using:
Customers are encouraged to contact us first to resolve concerns before initiating a dispute.
In exceptional circumstances, we may offer:
These do not constitute an admission of fault and do not establish precedent.
For questions or support, contact:
📧 contact@mysoulatlas.com
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